Customer experience is
the ultimate key to growth

Measure the real experience on site

With a constant good insight into the experience of your guests, you optimise their satisfaction and loyalty.

Clients talking about their experiences

Competent and professional

 

The advantage of Satys’s method is that we can quickly collect feedback from students and employees “on the spot”. As a result, we can promptly work on our improvement areas.

David Verweij

Hospitality Manager, Eurest NL

Energetic and proactive

During conferences, Satys helps to collect feedback in a fast and simple way. With this information we will be able to adapt our meetings in the future according to the wishes of our clients and members.

Monique Bos-Bartelds

Marketing & Communication Consultant, Rabobank

Our working method

This is how we help you move forward

1. What insights are you looking for?

  • Map your needs
  • Structure your feedback process optimally
  • Ask smart and good questions

2. Discover your guest experience

  • Measure with the most modern and innovative measuring instruments
  • Collect permanently real-time valuable insights
  • In a for your client accessible but reliable way
  • During and/or directly after the guest experience

3. Learn from your guests

  • Look through the eyes of your guests
  • Learn directly from the feedback
  • Get real-time access to insights and reports
  • Dive deeper in the acquired insights and learn more
  • Optimalise your guest experience

4. Improve your organisation

  • Inspire and motivate
  • Turn the insights into improvements
  • Consult the insights and improvements with guests, employees and clients
  • This way we can make sure together that your guests will stay longer, spend more and tell others about your organisation

More information? Take a look here.

All insights in one place

Satys’s reliable platform offers a constant insight and overview of the guest experience, for example, with an organised priorities matrix. Our platform structures the collected data, which will allow you to quickly and effectively draw the correct conclusions. With our advanced dashboard you can almost effortlessly find answers to complex issues. With the help of AI, Satys is able to convert data into valuable insights and will give you tools which will really help you to improve.

A selection from our happy customers

So you are in good company

Groningen
Atoomweg 6B
9743 AK  Groningen
+31 (0)50 20 50 508
[email protected]

Noord-Holland
Daalwijkdreef 47
1103 AD  Amsterdam
+31 (0)85 00 14 447
[email protected]

Groningen

Noord-Holland