How satisfied are
your customers?
Let’s find out!

With continuous unprecedented insight in the experience of your customers, you optimize their satisfaction, their loyalty and your profit.

    ✔ 14 days free ✔ Ultimate insight ✔ Integrate existing questionnaires

    Find out why our customers are so happy!

    You’re in good company

    The leading solution for
    measuring and improving customer experience
    in the physical world

    89% says Satys helped to
    win tenders

    84% says Satys offers
    easy to use insights

    93% says using Satys helped to improve their services

    From just a pass to an 8 in just two months

    With Satys we’ve been able to greatly improve our guest satisfaction. I very positively experienced that you are so well invested into the subject and really think along with us. Satys takes a lot of work out of our hands. I want to compliment you for the professionalism you radiate.

    Linda Kraan

    Hospitality manager, Eurest

    Below you see how caterer Eurest uses Satys to gain unprecedentedly detailed insight into the experience and satisfaction of their guests.

    More stories >

    Your next step to success

    Leading insight in customer experience

    Using the smartest techniques and the newest innovations you are ensured of the most accurate and up-to-date insights into your customer’s satisfaction.

    Insights you can actually act upon

    With just a glance you can see what to improve or where to give compliments.

    Supported by the best experts

    At Satys you’ll find the best experts to fully support you from A to Z. Don’t have a clue on how ta ask a question or what the results mean for you? Our experts are ready to help you out!

    Continuously stay on top

    Using our lean feedback loop, you can continuously stay on top of your customer satisfaction. With short-cycled measurements you can immediately measure the result of made changes.

    Everything in one place

    With us you’re never locked into a tool. Simply connect your current questionnaires and you can start immediately! And when you want to leave? No problem, your questionnaire system still has all your data as well.

    Insight at every level

    Staff in the workplace can move other dials then managers or directors. That’s why every role gets their own dashboard with fitting insights.

    All insights in one place

    Satys’s reliable platform offers a constant insight and overview of the guest experience, for example, with an organised priorities matrix. Our platform structures the collected data, which will allow you to quickly and effectively draw the correct conclusions. With our advanced dashboard you can almost effortlessly find answers to complex issues. With the help of AI, Satys is able to convert data into valuable insights and will give you tools which will really help you to improve.

    Together more than

    experiences have been collected

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    Completely free of charge, of course.

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      Get free personal advice for your specific situation

      During a personal demonstration of Satys’ platform, you’ll have a conversation with an experienced adviser. During the demonstration…

      we discuss your wishes
      you see how Satys works
      you discover how Satys supports your organisation to maximize its grip on customer experience
      we calculate a price

      Together we take a look at solutions of Satys and how this will lead to profitable insights in your situation.

      How does it work?

      This is how Satys’ unique methods help you move forward

      1. Investigate: Support from the best experts for the ultimate result

      • What will help your organisation take the next step?
      • Map your needs
      • Structure your feedback process optimally
      • Ask smart and good questions

      2. Measure: Integrate with any feedback software

      • Measure with the most modern and innovative measuring instruments
      • Collect permanently real-time valuable insights
      • In a for your client accessible but reliable way
      • During and/or directly after the guest experience

      3. Learn: The best AI analyses and data visualisations

      • Look through the eyes of your guests
      • Learn directly from the feedback
      • Get real-time access to insights and reports
      • Dive deeper in the acquired insights and learn more
      • Optimize your guest experience
      • Boost your sales and transaction value

      4. Anticipate: Profitable insights lead to valuable improvements

      • Increase your chances with new clients
      • Win tenders with a maximum score on user experience
      • Utilize insights for an improved bond with your clients
      • Inspire and motivate
      • Turn the insights into improvements
      • Consult the insights and improvements with guests, employees and clients
      • This way we can make sure together that your guests will stay longer, spend more and tell others about your organisation

      Don’t be stuck to tooling.
      Use all innovations available!

      Satys Groningen
      Atoomweg 6B
      9743 AK  Groningen
      +31 (0)50 20 50 508
      [email protected]

      Satys Noord-Holland
      Daalwijkdreef 47
      1103 AD  Amsterdam
      +31 (0)85 00 14 447
      [email protected]