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Micro Dashboarding: Consume Data Smarter
“Micro dashboarding is a strategic approach to data consumption in the digital age. This method ensures that every individual in an organisation, regardless of their role, has access to relevant, role-specific data insights without experiencing information overload. Instead of standard, cluttered dashboards, micro dashboarding provides customizable, role-aligned insights, presenting data in the most efficient and fitting format for each job role – be it comprehensive dashboards for directors or quick alerts for cashiers. This strategic approach to data not only ensures effective performance but also contributes to the organization’s overall success. In an era saturated with information, the ability to intelligently consume and utilize data is the ultimate competitive advantage.”
Prevent Negativity Bias in your customer research
In this blog, I will discuss bias in customer research. I often come across situations where misplaced doubt arises, leading to research not being...
The future of customer experience in the physical world
We’re all used to tools like Google Analytics, Hotjar, Usabilla and alike. They help you to improve your website or app. They measure customer...
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